To start with, you should check whether the versions of the mobile systems meet the requirements mentioned in "Scenario 1".
Then, close the tool and restart it on computer. Later, if those don't work, please click "More" on the top-right of the software interface to select "Reinstall device driver".
After the USB cable is connected to the computer, turn on USB debugging on your mobile and select Media Transfer Protocol (MTP) as the USB connection mode on your phones. Secondly, plug the USB cable into another port of the computer to test whether it is available, or change a USB cable and try it again.
#Samsung smart switch for mac error image mac os x#
As such, you need to try the following operation.įirstly, check your devices: (for iPhone: iOS 4.2.1 or higher for Android phone: Android 4.3 or above for PC: XP or up and for Mac: Mac OS X 10.5+). Sometimes, Smart Switch unable to connect to device. Subsequently, after confirming those operations, please restart the Samsung Smart Switch to test it again.īesides, if you run Samsung Smart Switch on PC or Mac, you need to establish a connection between the phones and computer first. Then reset the network of devices, restart your phones and try to connect them. If you use the latter at first, you need ensure that the WiFi of the devices is turned on respectively, and they are within the same WiFi network if possible. Samsung Smart Switch supports both USB and wireless (WiFi) connection.
Samsung Smart Switch Failed to Connect the Device Now, we will analyze some common scenarios of Samsung Smart Switch not working problem and come up with some related suggestions. Although Smart Switch is an important tool to switch data from one device to Samsung phone, its compatibility and other performance really needs to be improved. The question above is selected from the Smart Switch Forum, and the doubt raised by an anonymous user is representative.
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